Privacy Policy

Last Updated: 14/03/2026

PayWithPlay respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

Personal Information

When you register or use our services, we may collect:

  • Name

  • Email address

  • Phone number

  • Business details

  • Government identification (for verification)

  • Banking information

Transaction Information

We may collect:

  • Payment details

  • Transaction amounts

  • Merchant information

  • Wallet addresses (for crypto transactions)

Device and Usage Information

We may automatically collect:

  • IP address

  • Device type

  • Browser type

  • Platform usage data

2. How We Use Your Information

We use your data to:

  • Provide payment services

  • Process transactions

  • Verify identity (KYC/AML compliance)

  • Improve our platform

  • Detect fraud and security threats

  • Provide customer support

  • Send service notifications

3. Legal Basis for Processing

We process your data based on:

  • User consent

  • Contractual obligations

  • Compliance with legal requirements

  • Legitimate business interests

4. Data Sharing

We may share information with:

  • Financial institutions

  • Payment processors

  • Regulatory authorities

  • Identity verification services

  • Fraud detection providers

We only share information necessary to provide services.

5. Data Security

We implement security measures including:

  • Encryption

  • Secure servers

  • Access control systems

  • Fraud monitoring tools

Despite these safeguards, no system is completely secure.

6. Data Retention

We retain personal information for as long as necessary to:

  • Provide services

  • Comply with financial regulations

  • Resolve disputes

  • Enforce agreements

7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access your data

  • Correct inaccurate information

  • Request deletion

  • Restrict processing

  • Object to certain uses

Requests can be made via our support contact.

8. Cookies

PayWithPlay uses cookies and similar technologies to:

  • Improve user experience

  • Analyze platform usage

  • Maintain session security

You can disable cookies in your browser settings.

9. International Data Transfers

Your information may be transferred to servers outside your country where necessary to provide services.

We ensure appropriate safeguards are in place.

10. Updates to This Policy

We may update this Privacy Policy periodically.

Users will be notified through the website or via email when significant changes occur.

11. Contact Us

If you have questions about this Privacy Policy:

Email: support@paywithplay.africa
Website: https://paywithplay.africa